TERMS OF SERVICE
Effective Date: August 20, 2025
Welcome to Collared With Love LLC (“we,” “our,” “us”). These Terms of Service
(“Terms”) govern your use of our website www.collaredwithlove.com (the “Site”) and any
purchases or services offered through it. By accessing or using our Site, you agree to
these Terms. If you do not agree, please do not use the Site.
1. Eligibility and Account Use
You must be at least 18 years old (or the age of majority in your jurisdiction) to make a
purchase. You agree to provide accurate, current, and complete information when
creating an account or placing an order, and to keep that information updated.
You are responsible for maintaining the confidentiality of your account credentials and
for all activity under your account.
2. Products and Orders
All descriptions, images, and prices of our products are subject to change at any time
without notice. We reserve the right to limit quantities, discontinue products, or refuse
any order at our discretion.
By placing an order, you represent that:
- You are legally able to enter into binding contracts.
- All information you provide is true and accurate.
- Payment information provided is valid and authorized.
3. Pricing and Payment
Prices listed are in U.S. Dollars unless otherwise stated. We accept major credit cards
and other payment methods as listed during checkout. Payment is due at the time of
purchase.
If your payment is declined, your order may be canceled.
4. Shipping and Delivery
We currently ship to customers within the United States. Estimated delivery times are
provided for convenience and are not guaranteed. We are not responsible for delays
caused by carriers, customs, or other circumstances beyond our control.
Shipping costs and applicable taxes will be displayed at checkout.
5. Returns and Exchanges
We want you to love your purchase! If you are not satisfied, you may return eligible
products within 30 days of delivery for a refund or exchange, subject to the following:
- Items must be unused, in original condition, and with all tags attached.
- Custom or personalized products are not returnable unless defective.
- You are responsible for return shipping unless the return is due to our error.
For return instructions, please contact us at CollaredWithLoveInfo@gmail.com.
6. Intellectual Property
All content on this Site, including images, text, graphics, logos, and designs, is the
property of Collared With Love LLC or its licensors and is protected by U.S. and
international copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, or create derivative works from our content without
prior written permission.
7. User Content (Reviews, Photos, etc.)
If you submit content (e.g., reviews, images, testimonials), you grant Collared With Love
LLC a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that
content for marketing and promotional purposes.
You represent that you own or have rights to any content you submit and that it does not
infringe on any third party’s rights.
8. Disclaimer of Warranties
The Site and all products are provided “as is” and “as available.” We make no warranties,
express or implied, regarding product suitability, availability, or fitness for a particular
purpose. We do not guarantee that the Site will be error-free, secure, or uninterrupted.
9. Limitation of Liability
To the maximum extent permitted by law, Collared With Love LLC, its owners,
employees, and affiliates will not be liable for any indirect, incidental, or consequential
damages arising from your use of the Site or products purchased through it.
Our total liability for any claim will not exceed the amount you paid for the product in
question.
10. Indemnification
You agree to indemnify and hold harmless Collared With Love LLC and its affiliates from
any claims, damages, or expenses arising out of your use of the Site or violation of these
Terms.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of North Carolina, without regard to
conflict of law principles. Any disputes shall be resolved in the state or federal courts
located in Mecklenburg County, North Carolina, and you consent to the jurisdiction of
such courts.
12. Changes to These Terms
We may update these Terms from time to time. Changes will be effective upon posting to
the Site with a new “Effective Date.” Your continued use of the Site constitutes
acceptance of any changes.
13. Contact Us
If you have questions about these Terms, please contact us at:
Collared With Love LLC
Email: CollaredWithLoveInfo@gmail.com
Address: Mecklenburg County, North Carolina, USA
